Whether a corporate, product or service branding issue, brand strategy and positioning is the start of the story. I define brands by highlighting their core truths, bold ideas, values, and unique personality.
Desk research and market mapping
Competitor audit
Internal and external audience interviews
Management and staff workshops
Positioning concepts
Brand model
Brand architecture takes a holistic view of a portfolio from a customer perspective and with business and brand strategy as priority. Building or rebuilding a brand must have your customers and their journey in mind and ultimately, we form a united (or intentionally disunited) whole.
Business/brand strategy review
Management interviews
Audience research/interviews
Portfolio assessment
Naming guidelines
Brand workshops are a collaborative tool that aim to pool combined learning and ideas. Some problems are best cracked or blown open in a room together. I plan and facilitate high-energy sessions, often to kick-off a strategy or creative project or involve your people in the brand work—think senior management or a cross-section of departments.
Defining project parameters and deliverables
Delving into culture, business strategy, brand territories
Execution plan
Staff engagement and internal brand cascade
Ideation and name concepting
No name, no brand. Corporate, brand and product naming is really hard. The name is one of the most important decisions you will make on behalf of your brand so it’s worth proper strategic and creative attention at the start.
Defining the brief and creative positioning
Naming workshops
Name creation
Advising on name research and due diligence
Collaboration with design teams
A tagline starts to tell the brand narrative, with audience insight and brand personality in mind. From day one it says more than the name in isolation can and unites brand idea with visual identity and communications.
Concepting of taglines (with story-telling and marketing strategy in mind)
Defining the brief and creative platforms
Tagline ideation and workshops
Collaboration with design teams
Quite possibly my favorite part of brand work is campaign concepting—the overarching "big idea" that is designed to capture interest, influence emotional response, and inspire action.
Identifying objectives
Idea generation
Unifying theme
Defining communication channels and audiences
Collaboration with design teams
Whether it's a business card, billboard, ad campaign or press materials, the importance is the same—the words must have value and work with the visuals to lend recall. Distinctive brand copy does not energize overnight—questions must be asked, and immersion must take place.
Define key message
Understand voice
Story assembly
Creative strategy
Collaboration with design teams
Building a brand starts on the inside, with brand at the heart of a business. I advise on implementation planning to bring a brand to life for employees, aligning communications, culture, and operational principles.
Brand book
Brand guidelines explained
Management on-boarding and coaching
Planning cascade engagement programs
Oversight management for consistency and enforcement
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